Information We Collect
To provide you with our construction and home services effectively, we collect:
- Personal identification information (name, email, phone number, address)
- Property details and specifications for service delivery
- Service preferences and requirements
- Payment information (processed securely through authorized payment gateways)
- Communication records between you and our service providers
How We Use Your Information
Your information helps us deliver and improve our construction and home services:
- Schedule and coordinate service appointments
- Process payments and maintain billing records
- Communicate about service updates and status
- Improve our service quality and customer experience
- Send relevant promotional offers and updates (with your consent)
- Maintain service history for better future assistance
Our Commitment to Service Quality
We ensure that your personal information is only used to enhance your experience with Doctor Houses and maintain the high standards of our construction and home services.
Data Protection
We implement robust security measures to protect your information:
- Secure SSL encryption for all data transmission
- Regular security audits and updates
- Strict access controls for employee data handling
- Secure storage systems with regular backups
- Compliance with industry security standards
Service Provider Guidelines
Our service providers are bound by:
- Strict confidentiality agreements
- Professional code of conduct
- Quality service standards
- Data protection protocols
- Customer privacy requirements
Data Retention
We retain your information for:
- Active service delivery and support
- Legal and regulatory compliance
- Service history maintenance
- Quality improvement purposes
Last updated: May 8, 2025